Shipping policy

1. Shipment of Your Order

  • Art Savvy aims to dispatch all orders within 7 working days from the date of order placement.
  • Orders that require customization or personalization may require additional processing time and are generally dispatched within 10 working days.
  • During peak seasons, promotional events, or unforeseen circumstances beyond our control, dispatch timelines may be extended.
  • In case of any significant delay in dispatching your order, we will make reasonable efforts to notify you using the email address or phone number provided at checkout.
  • Saturdays, Sundays, and public holidays in India are not considered working days.
  • While we aim to dispatch all items in an order together, certain circumstances, including product availability or order requirements, may result in separate shipments.

2. Order Tracking and Delivery

  • Once your order has been dispatched, tracking details will be shared by our shipping partner, generally within 24 hours of dispatch.
  • Our delivery partners may make up to three delivery attempts before returning an undelivered package to us.
  • Customers are responsible for providing a complete and accurate shipping address, PIN code, contact number, and any relevant delivery instructions or landmarks.
  • Delivery timelines may vary depending on the destination, courier service, weather conditions, and other unforeseen circumstances.
  • If your order is delayed beyond the estimated delivery timeline shown in the tracking details, please contact our support team for assistance.

3. Shipping Charges

  • Free shipping is available on all domestic prepaid orders, unless otherwise specified on our website.
  • Additional charges may apply to Cash on Delivery (COD) orders.
  • Applicable shipping charges, if any, will be displayed at checkout before you complete your purchase. These charges may vary depending on the delivery location, package weight, dimensions, and payment method.
  • For any questions or assistance regarding shipping and delivery, please contact our customer support team using the contact details provided on the Art Savvy website.

4. Policy Updates

Art Savvy reserves the right to revise, update, or modify this Shipping Policy from time to time without prior notice. Any changes will be published on our website.

By placing an order on the Art Savvy website, you acknowledge that you have read and agree to the terms outlined in this Shipping Policy.